Unlock Faster, Smarter Motor Insurance Workflows

To verify your identity during the motor insurance onboarding process, you’ll need to submit documents that confirm your identity and address. Here's what you can provide:

• Identity Proof: Documents such as your Aadhaar card, PAN card, passport, or voter ID.
• Address Proof: Utility bills, bank statements, or rental agreements can be used to validate your address.
• Photograph: A recent photograph may also be required as part of the process.

Providing these documents ensures a smooth and secure onboarding experience, helping the insurer verify your details accurately.

Yes, KYC (Know Your Customer) is mandatory for all motor insurance policies in India, including car and two-wheeler insurance. This requirement ensures compliance with regulations aimed at preventing fraudulent activities. Here's what you should know:

• Accepted KYC Methods: Aadhaar-based KYC, digital KYC, video-based identification, and CKYC are all accepted methods for completing your KYC.
• Commonly Required Documents: Passport, driving license, Aadhaar card, and PAN card.

KYC is required at the time of purchasing or renewing a policy to comply with regulations and ensure a seamless onboarding process.

The e-signing process simplifies agreement finalization in motor insurance onboarding. Here's how it works:

1. Document Preparation: The insurer prepares documents, such as the policy and related terms, for e-signature.
2. Digital Delivery: Documents are sent electronically via email, a secure online portal, or an integrated platform like ZoopSign.
3. Identity Verification: The customer verifies their identity using electronic ID verification, Aadhaar-based validation, or CKYC integration.
4. Review and Consent: The customer reviews the documents and provides their consent by signing them electronically.
5. Audit Trail Creation: An audit trail is generated, recording signing details like timestamp, IP address, and metadata to ensure legality.
6. Document Storage: The signed documents are stored securely and are accessible to both the insurer and policyholder for future reference.

This process ensures a transparent, legal, and efficient way to finalize insurance agreements.